Immediate
Help

We understand getting out in the mountains isn’t always accessible or appropriate during certain situations or a crisis. If you’re struggling or concerned about a loved one, there’s a wealth of resources and information to help you.

If you or someone you know needs urgent help or may be at risk of harming themselves, call 999 or go to A&E immediately.

Alternatively for professional medical support:

Call NHS 111 (for when you need help but are not in immediate danger)
Contact your GP and ask for an emergency appointment

Mental health phone services

These lines offer immediate support and allow you to speak freely to someone over the phone. They are all confidential and free of charge.

Samaritans

Available 24/7, phone 116 123
Provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.

Shout

Available 24/7, text SHOUT to 85258

Shout is the UK's first and only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.

Since 2019 they’ve had more than 1.5 million conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need in-the-moment support.

Saneline

Telephone: 0300 304 7000 (4:00pm-10:00pm)

SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness.

Rethink Mental Illness Advice Line

Telephone: 0808 801 0525 (9.30am - 4pm Monday to Friday)
Email: advice@rethink.org

Provides expert advice and information to people with mental health problems and those who care for them, as well as giving help to health professionals, employers and staff. Rethink also runs Rethink services and groups across England.

Side by Side

For ongoing support and to connect with others, Side by Side Is a supportive online community where you can be yourself - offering peer support

It’s a welcoming place for people to:

Make connections
Learn from each other
Feel inspired to take positive steps on their mental health journeys

Immediate Help